Flightline Trade Co Return & Refund Policy

We want you to be satisfied with your purchase from Flightline Trade Co. If you experience an issue with your order or would like to request a return or refund, please review the policy below.

Return & Refund Authorization

All returns, exchanges, and refunds must be requested and approved by Flightline Trade Co prior to returning any merchandise.

Customers must contact Flightline Trade Co to request authorization before sending an item back. Items returned without prior approval may not be accepted or eligible for a refund or exchange.

Submitting a return or refund request does not guarantee approval. Flightline Trade Co reserves the right to review each request based on the circumstances of the order and the condition of the merchandise.

Return Eligibility

To be considered for a return, merchandise must generally:

• Be unworn, unused, and unwashed

• Be in its original condition

• Include original tags or packaging when applicable

• Show no signs of wear, damage, alteration, odors, or use

Proof of purchase or the original order number may be required.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact Flightline Trade Co as soon as possible after receiving your order.

Please include your order number, a description of the issue, and photographs when applicable so we can review the request and determine the appropriate resolution.

Non-Returnable Items

Certain products may not be eligible for return or refund, including:

• Custom or personalized merchandise

• Final-sale or clearance merchandise when identified as such at the time of purchase

• Gift cards

• Merchandise that has been worn, washed, used, altered, or damaged after delivery

Additional exclusions may apply where permitted by law.

Refunds

If a return is approved, Flightline Trade Co will provide return instructions.

Once the approved merchandise has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on the customer's bank, credit card company, or payment provider.

Original shipping charges are generally non-refundable unless the return is the result of an error by Flightline Trade Co or otherwise required by applicable law.

Return Shipping

Unless otherwise approved by Flightline Trade Co, customers are responsible for return shipping costs.

Flightline Trade Co is not responsible for merchandise lost or damaged while being returned. We recommend using a trackable shipping service when returning approved merchandise.

Do not send merchandise back without first receiving return authorization and return instructions from Flightline Trade Co.

Exchanges

Exchange requests are also subject to prior approval and product availability. If an exchange cannot be completed, Flightline Trade Co may offer another appropriate resolution.

Contact Us

To request a return, exchange, or refund, please contact Flightline Trade Co through the contact information provided on our website.

Please include your name, order number, item(s) involved, and reason for the request.

Flightline Trade Co reserves the right to deny return, exchange, or refund requests that do not meet this policy, subject to applicable consumer protection laws.